Refund policy
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.
Eligibility for Returns
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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The item must be in its original packaging
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Proof of purchase (order confirmation or receipt) is required
To start a return, contact us at:
Email: montygoyal129@gmail.com
If your return request is approved, we will provide instructions on where to send the item.
Return Address:
28211 N Firethorne Rd
Katy, Texas 77494
United States
Items returned without first contacting us will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival. If the item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue. Photos may be required to verify the problem.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Non-Returnable Items
The following items cannot be returned:
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Personalized or custom products
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Perishable goods
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Personal care items
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Gift cards
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Final sale items
Refunds
Once we receive and inspect your return, we will notify you of the refund status.
Approved refunds are issued to your original payment method within 10 business days.
Shipping Policy
We ship orders worldwide.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed on weekends or holidays.
Shipping Times
Estimated delivery times vary depending on destination:
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United States: 7–12 business days
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Canada: 8–15 business days
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International: 10–20 business days
Orders may ship from different warehouses depending on product availability, so items from the same order may arrive separately.
Shipping Costs
Shipping costs are displayed at checkout before payment is completed.
Customs, Duties & Import Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price.
Shipping Delays
Delivery times are estimates and may be affected by customs processing, carrier delays, weather, or other circumstances beyond our control.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking information.